Urgent client requirements gathering !!!


Jumbo Bank, New York, USA
 
Requirement gathering session – Day 12
 
 
Client: "Our next requirement, this is something big, you know, we need an elephant…"
 
Ram:  Mr. Richard but why don't you adjust with a buffalo, even it is big….   and black?"
 
 
C: No Ramasamy, we need only elephant, let me explain our current process…………….." (client explains for an hour)
 
R: Fine Richard, i understand ur requirement. But ours supports only buffalo…
 
 
C: Samy..our central bank regulations needs only elephant!
 
R: Ok.. Let me see if i can customize"
 
 
 
Requirement taken : Bank wants a big black four legged animal, long tail, less hair. Having trunk is mandatory.
 
The same was documented, signed off and sent to offshore for development!
 
 
 
Offshore Development Centre, Chennai, 11.30pm
 
 
Design/Development – Base on requirement all features are supported in base product (as buffalo) , for trunk alone a separate customization is done.
 
 
 
Finally the customization is shown to client
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
client sees ....
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
….  and faints !!
 
 



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